Publications

The digital transformation in public services has changed how citizens use essential services. In many Nordic and Baltic countries, there is a lack of understanding of the effectiveness of digital inclusion initiatives. This case study collects learnings from Denmark’s public transport system, which has worked ambitiously with inclusion. It highlights best practices in digital inclusion, that can benefit similar initiatives across the Nordic-Baltic region. Rejsekort & Rejseplan A/S (RK), Denmark’s national e-ticketing system for public transport, launched a new app-based solution as part of its broader digitalisation strategy. In this case study, we examine RK’s journey in balancing digital innovation with the imperative of digital inclusion. The results showed that achieving digital inclusion requires a nuanced strategy, and in this case, including a physical alternative solution addressing the needs of vulnerable user groups, including older adults and people with disabilities. Lessons included building on existing knowledge on digital inclusion, maintaining continuous user involvement, conducting pilot testing, and ensuring inclusion across the entire user journey. Additionally, RK’s experience demonstrates the importance of internal organisational readiness and the need to balance technological innovation with user needs. Lastly, without sustained leadership focus, these initiatives risk losing internal traction. This case study offers valuable lessons for other Nordic and Baltic organisations, especially as they navigate similar digitalisation and transformation projects.

This discussion paper defines digital inclusion, exploring whether it is a process or state, its focus on services or users, and its role as a human right or service. It identifies key barriers to digital inclusion such as access (internet connectivity, device availability) and capability (digital literacy, language issues). These barriers particularly affect demographic groups like the elderly, disabled, less educated, rural residents, and immigrants. The paper is a part of the “Digital Inclusion in Action” project, examines digital inclusion in the Nordic-Baltic region, aligning with the EU’s Digital Economy and Society Index (DESI). Authored by the Digital Europe consortium, its goal is to foster collaboration and knowledge sharing among practitioners and policymakers. The paper suggests two main strategies for enhancing digital inclusion monitoring. Initially, it advocates for increased cooperation among Nordic-Baltic countries to standardise monitoring practices and facilitate knowledge sharing. In the longer term, it recommends aligning more closely with the EU’s DESI framework to integrate digital inclusion monitoring and benefit from a broader knowledge base for benchmarking and learning.

This discussion paper outlines the project Gen Z Agency: Mobilising young people to strengthen Nordic rural areas, highlighting what we did and how we did it when engaging young people to tell us what policy and decision-makers need to do to revitalise Nordic rural areas. The discussion paper emphasizes the significance of understanding the priorities of young people in Nordic rural regions to shape thriving communities. Individuals in their twenties and thirties play a crucial role in the future development of the Nordic region, facing decisions about careers and settlement. The project, “Gen Z Agency,” places young people at its core, aiming to gather their aspirations and solutions for revitalizing rural areas. The Nordic Region’s vision for 2030 focuses on sustainability, integration, and making it the best place for young people. Recognizing youth as rights-holders, the project aligns with the Nordic vision to improve well-being and enable youth to be heard. Youth involvement is crucial for sustainable and inclusive regional development, especially in rural areas facing challenges like an aging population and youth migration. The paper stresses the importance of understanding diverse experiences and perspectives among young people in addressing these challenges. The voices and engagement of young people are central for strengthening Nordic rural areas and promoting their well-being. The project seeks to uncover what is needed for young people to envision a future in rural areas, exploring solutions and enablers for them to live and work there. In pursuing social and environmental sustainability, the active involvement of young people in policy formulation is essential.

The Nordic countries share many cross-sectoral targets at the national level to meet ambitious environmental, social, sustainable, and innovative development goals and standards. These require actions to be taken in city-regions and urban areas. Nevertheless, central governments in the Nordic countries oftentimes have limited power to influence local-level priorities when it comes to spatial planning – regulating land-use and adopting a range of policy areas that have an impact on sustainable urban development. This discussion paper considers the ways in which the Nordic planning systems have evolved to incorporate measures for green and sustainable urban development over time. It provides an overview of relevant national planning support initiatives that have been selected based on information from members of the Nordic Thematic Group for Green and Inclusive Urban Development (2021-2024) and further research. The publication also reflects on the research questions: how are the issues, objectives and goals related to sustainable urban development emphasised in national support initiatives in the Nordic countries? how are the national support initiatives complementing and colliding with municipal and regional spatial planning? what are the key comparative aspects across the national support initiatives from which all the Nordic countries can learn and draw inspiration? Read and download the discussion paper here.

This discussion paper focuses on the green energy transition, specifically the renewable energy mix and low-carbon electricity production. All of the Nordic countries have committed to mitigating climate change and its effects on society through a variety of policies, strategies, and measures across a vast array of sectors aimed at curbing greenhouse gas emissions, ensuring the preservation of biodiversity and phasing out fossil fuels. This paper presents conceptual guidance and working definitions of aspects related to energy in the just green transition. The analysis focuses, in particular, on the key implications for rural areas in the Nordic Region. We examine three research questions: What are the key implications of the renewable energy transition (as part of green transition efforts) for rural areas in the Nordic context in current academic and policy-related literature? How prominent is the Nordic rural perspective in academic literature and green transition policy documents, and how is this perspective expressed? What possible gaps are there in current green energy transition policies from the rural perspective in terms of addressing the just transition and local benefits from value creation? Read and download the discussion paper here.

The newly published TGC Discussion paper A conceptual review on the systems perspectives on green innovation deals with the theoretical foundations and empirical approaches for studying green innovation. This discussion paper is meant as an open invitation to discuss methodological approaches and the implications of the green transition for innovation policy. We welcome comments and suggestions with any new perspectives! The discussion paper is written as part of the Systems perspectives on Green Innovation (GRINGO) project, conducted by Nordregio within the work programme of the Nordic Thematic Group for Green, Innovative and Resilient Regions 2021-2024. GRINGO aims at uncovering existing bottlenecks to innovation that may impede change and the green transition, from a systemic perspective. To do this, the project investigates the link between agency (the role of different actors) and innovation. The discussion paper is the outcome of the first phase of GRINGO, which explored key concepts, their application, and their theoretical and policy traditions. It conceptualizes the terms ‘systems’, ‘innovation’ and ‘green’ and reviews them in the context of the ‘green transition’. The paper provides an overview of how the academic debate has developed around the drivers of innovation, from the old structure-agency discourse to the relevance of systems, place, and purpose. Furthermore, the paper elaborates on how innovation policy has been framed and changed over time based on that evolving understanding on innovation. Finally, the current policy climate surrounding green transitions, is discussed, which has risen expectations on the potential of innovation policy in addressing the complex societal and environmental challenges of today. The second phase of the GRINGO project will focus on empirical case study work on selected sectors in the Nordic countries. The results of this work will be available during 2023. We welcome comments and suggestions with any new perspectives!